Return to [remote or in-person] Board of Directors of the Cook County Health and Hospitals System
Live reporting by Charlene Rhinehart
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CountyCare has seen a steady decline in enrolled members, trends that fit within broader trends in the Cook County and Illinois Medicaid market. Despite these declines, CountyCare’s market share has increased.

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Attendance/Call to Order 9:07/Chair Taylor
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The next regular meeting is scheduled for Friday, April 25th at 9am.
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Item 1: Employee Recognition and New Hires and Promotions
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Acknowledge opening of the Behavioral Health Clinical Triage and Stabilization Center at Provident Hospital with a Ribbon cutting on March 18
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Recognize the 20th Annual Chicago Food Justice Summit in Chicago hosted by Chicago food policy action council.
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Spanish language CountyCare commercial aired on Telemundo during this year's Super Bowl game.
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Recognize Donna Hampton Smith Community Resource Navigator who received a Cook County Peggy A. Montes Award Unsung Heroine Award for her contributions as a leader in Chicago's Washington Park neighborhood.
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Alice Cameron, Executive Director, HIV services honored with the 25th annual Women Making History Award by the National Council of Negro Women.
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Recognize Simi Joseph, System Senior Director of Nursing Innovation & Research on her selection as a 2025 American Association of Nurse Practitioners Fellow.
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Item 2: Public Testimony - No registrations or written testimony.
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Approval of February 28th BOD meeting minutes approved.
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Item 4B. Director Garza: Human Resources Committee Meeting, March 6, 2025 - presented meeting minutes for consideration.
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Item 4C: Quality and Patient Safety Committee Meeting, March 14, 2025 9:35-9:40/Director Bhatt - Approval of proposed Stroger Hospital and Provident Hospital Medical Staff Appointments/Reappointments/Changes - Approved.
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4D. Finance Committee Meeting, March 6, 2025 9:40-9:45/Director Reiter. Next mtg will be May 8. Meeting Minutes, which include the following action items: • Approval of Contracts and Procurement Items • Receive and file Grant Award-Related Items. Approved.
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Item 5. V. Action Items A. Contracts and Procurement Items 9:45-9:50/Charles Jones, Chief Procurement Officer. Item #1 withdrawn.
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Report from CEO - Strategic Plan and ARPA Update - Update on ARPA Obligations – Andrea Gibson - Accomplishments: Chicago Executive Forum awarded Stroger team an Innovation Award. Launched digital campaign to promote ExpressCare..
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Andrea Gibson - Report from CEO - Strategy Initiatives March - Launched marketing campaign to increase awareness about HIV testing and services.
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Andrea Gibson - ARPA Progress to Date - Spent $60.5 million to date. The county corporate fund will cover FY2025 personnel.
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Andrea Gibson - Strategic Plan 2026-2028: Cancer Center Service Line
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Cancer Center Service Line - Q: What does it mean when a value is health equity? We want just care for the community we serve. We don't think our mission has changed in that regard.
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Cancer center accomplishments: Implementation of Supportive Oncology Programming, Ongoing optimization of revenue cycle (Prior Authorization, Patient Registration/No Show Rate Reduction Processes)
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Cancer Center accomplishments: Received Patient Choice Award for highest performing clinic in 'Likelihood of Recommending' category, Brought in $5.7M in NIH grant funds
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Planned Activities - Cancer Center: Modernize BReast Cancer and Mammography, increase reproductive health support in cancer survivorship care, Partner with Pharmacy and Hospital Administration to open PB infusion center Pharmacy,
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Planned Activities - Cancer Center: Partner with Nuclear Medicine to fully implement Theranostic PSMA PET scans CCH
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Under Evaluation for FY2026-FY2028 - Launch CAR T-cell Therapy, Establish Oncology Triage Clinic
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Service Line Strategies (Neurosciences) presented by Sohel Ahmed, MD and Annmarie Caulfield, MBA. Neurosciences Service Line Accomplishments: Opened tele-stroke services, implemented continuous EEG program, opened neuro-transfer service, hired critical people to service line
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Service Line Strategies (Neurosciences) presented by Sohel Ahmed, MD and Annmarie Caulfield, MBA. Planned activities: Partner with community hospitals to offer tele-neurology and tele-stroke services, launch Brain Recovery Multidisciplinary Clinic, Recruit Neuro IR Med Director
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Service Line Strategies (Neurosciences) presented by Sohel Ahmed, MD and Annmarie Caulfield, MBA. Under Evaluation for FY2026-FY2028: Open an Epilepsy Monitoring Unit, Establish Cook County Health Neurology Residency Program, and Achieve TJC Comprehensive Stroke Accreditation
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SWOT (Andrea Gibson): Strengths - Community outreach/engagement, use of social media, gains in quality of care ratings, improved financial position, network of services available to CountyCare members, Nursing pathways to excellence work and nursing training programs,
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SWOT (Andrea Gibson): Strengths - Provident scholarship program, being part of the County Government
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SWOT (Andrea Gibson): Weaknesses - Reliance on agency staffing, timely access to services, Having sufficient clinical staff, operating in silos/culture, allocation of business managers to clinical teams, succession planning
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SWOT (Andrea Gibson): Opportunities - Focus on population health, preventive health, implementation of Value-Based Care arrangements, broaden ability to address health related social needs (housing, food), Further leveraging technology including telehealth/virtual health, AI
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SWOT (Andrea Gibson): Opportunities - Expand accelerated hiring program, leverage partnerships with other healthcare organizations, ensure appropriate escalation of concerns within CCH, continuing employee engagement and retention program
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SWOT (Andrea Gibson): Threats - Cybersecurity, changes to Medicaid eligibility requirements, federal policy changes in reimbursement, growing uninsured and underinsured population to be served, Healthcare workforce shortage, decreasing vaccination rates
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Board of Director Meeting - Employment Plan Office 21st Semi Annual Report (Kimberly Craft) - Employment plan is the manual that contains structured processes for hiring. Designed to prohibit discrimination. Processes are proactive and require transparency.
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Board of Director Meeting - Employment Plan Office 21st Semi Annual Report (Kimberly Craft) - Employment plan office - prepare training materials, audit employee actions, prepare semi-annual reports, investigate and report on complaints of non-compliance with the Plan's procedure
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Board of Director Meeting - Employment Plan Office 21st Semi Annual Report (Kimberly Craft) - "In mid March and mid September we release a report that address employment plan related activities. The report today covers July-December 2024."
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Board of Director Meeting - Employment Plan Office 21st Semi Annual Report (Kimberly Craft): Policy - approved use of Accelerated Hiring pilot process for formerly Hektoen positions. New resources - Win Buren, Chief Human Resources Officer joined.
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Metrics: Managed Care Committee - Decreasing Medicaid enrollment - Blue Cross Blue Shield continues to be the second in Cook County with a 27.8% market share. Data shows Medicaid enrollment continues to shrink.
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Go into closed meeting items at 10:35am
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Meeting ended at 10:37 am.