Budget Hearings - DWSD, Office of Auditor General

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This assignment is for two budget hearings:
2:00 p.m. - Detroit Water & Sewerage Dept. (DWSD)
3:00 p.m. - Office of the Auditor General

Check the source website for additional information

Reporting

Edited and summarized by the Detroit - MI Documenters Team

Live reporting by Amy Senese

DWSD needs $100M from state to fund Lifeline Plan for 4 yrs, $12M for Basement Backup; OAG outsourcing ARPA audits.

amy k senese @amysenese 2/80

Here’s the Detroit City Council website with a link to join today’s virtual meeting, agendas, meeting archives, and a link to watch on Channel 10.
https://detroitmi.gov/government/city-council

amy k senese @amysenese 3/80

Here’s the agenda for today’s budget hearing which started at 10am today and includes what I’m covering at 2pm.
https://pub-detroitmi.escribemeetings.com/Meeting.aspx?Id=e16c9595-87c5-4e79-b560-626fe568c12c&Agenda=Agenda&lang=English&Item=12&Tab=attachments https://t.co/qKJ8cxjTH9

amy k senese @amysenese 6/80

It’s 2:03pm, looks like the Neighborhood and Community Services Standing Committee that started at 1pm is still finishing. here’s that agenda: https://pub-detroitmi.escribemeetings.com/Meeting.aspx?Id=e5efbef9-e1fa-47bc-9ada-12cec600c6fc&Agenda=Agenda&lang=English

amy k senese @amysenese 7/80

The parliamentarian pointed out that council member Young needed to recess to the call of the Chair, President Sheffield. Young recessed and they called the roll for the 2pm budget hearing. Then Sheffield recessed back to member Young.

amy k senese @amysenese 8/80

Now member Young has to call the roll for the Neighborhood and Community Services Standing Committee so they can finish the agenda.

amy k senese @amysenese 9/80

Council member Young and the Neighborhood and Community Services Standing Committee have a few items left including member reports. https://t.co/grk0KxYEOQ

amy k senese @amysenese 10/80

Pres. Sheffield has called back the 2pm budget hearing and the clerk is calling the roll.

amy k senese @amysenese 11/80

First up on the 2pm hearing is the Water & Sewer Department. This attachment is a document from David Whitaker, from the Legislative Policy Division(LPD), and includes LPD’s Analysis of the proposed budget. https://pub-detroitmi.escribemeetings.com/filestream.ashx?DocumentId=85425 https://t.co/A6mdyI4Zco

amy k senese @amysenese 12/80

We are starting with a presentation from Gary Brown, the Water and Sewage Director. Joined by Tiffany Jones, the Diversity and Inclusion Director, and Brown’s financial team.

amy k senese @amysenese 13/80

The DWSD Executive Team considered these factors in developing the Budget:
Affordability, Compassionate and responsive Customer Service, and Operations that support public health, employee and asset safety, water and sewer upgrades, and employee focus. https://t.co/Yds4b3pJrZ

amy k senese @amysenese 14/80

Current Budget Environment: https://t.co/e21ikSGyFC

amy k senese @amysenese 15/80

Revenue Requirements: all the revenues they need to sustain and operate the system:
Broken down between water and sewer funds. https://t.co/e2Dgb52QdN

amy k senese @amysenese 16/80

This summarizes the projected share of each of the 3 components of the revenue requirements. The chart here is to show what DWSD controls. https://t.co/nuUeQRXEa0

amy k senese @amysenese 17/80

Departmental or Direct Expenses - Systemwide https://t.co/Zk8KyfMrO0

amy k senese @amysenese 18/80

Non-Departmental or Indirect Expenses Systemwide. There’s a decrease of $10.2 million, primarily due to a decrease in Legacy Pension offset by an increase in wholesale charges. The decrease in legacy pension costs is due to the expiration of the pension agreement end of FY23. https://t.co/dLwvdlQNxc

amy k senese @amysenese 19/80

Non-departmental or Indirect Expenses Systemwide https://t.co/6Z0dhyShRH

amy k senese @amysenese 20/80

Components of Rate Revenue Requirement https://t.co/U04gtpWNvf

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Proposed Rate Structure https://t.co/YcfM7krklv

amy k senese @amysenese 22/80

FTEs: Water and Sewer Funds
Gary Brown-two years of the pandemic had a devasting effect on the department. Now that they are out of covid, they have finances in order, his concern is the bad debt. https://t.co/8aVQusJKlc

amy k senese @amysenese 23/80

I’m having trouble keeping up, apologies. They are talking now about the recovery funds for basement recovery from floods in 2021 in Jefferson Chalmers.

amy k senese @amysenese 24/80

I’m having trouble connecting this thread.

amy k senese @amysenese 25/80

Council pro-tem Tate is asking about billing disputes being moved locations back and forth. It was Brown’s idea, he’s going to need to get back to them with answers. Sounds like they were trying to use an independent magistrate, and now billing disputes are back at DWSD.

amy k senese @amysenese 26/80

Brown’s general counsel is saying the most common dispute is “unusually high usage”. They’re saying usually they can tell there’s some kind of leak. Often it’s a leaky toilet. If they can show there’s a leak and it’s repaired, they can get a discount.

amy k senese @amysenese 27/80

If there was a leak on the outside, they will get an even greater discount on their bill.
They also enacted a meter dispute policy if residents think there was something wrong with the meter. DWSD would install a new meter in that case.

amy k senese @amysenese 28/80

These are all the reasons they moved billing disputes back to the front end at DWSD. Member Tate responded and said he’s concerned with transparency, and that it makes sense to have a third party review these billing disputes.

amy k senese @amysenese 29/80

Q: Council member Waters is inquiring about Federal Grants for water infrastructure.
A: Brown said DWSD has received $100 million for lead service line replacement. They are aggressively reaching out to improve the system. They have a team that works on that “day and night.”

amy k senese @amysenese 30/80

Q: Council member Durhal is asking about stormwater fees, residents don’t understand why they are getting charged. What are we doing to better educate residents on why drainage fees are high?
How can we help mitigate high fees?

amy k senese @amysenese 31/80

A: Brown: There was a rate study. They are doing everything to keep rates down for residents.
Q: Durhal asking about re-routing to the Rouge River.
A: Brown said they are ahead of schedule. He can send an update on the progress.

amy k senese @amysenese 32/80

Member Durhal said he has more questions as this is a department that residents call about all the time. Sheffield said they can take more questions and/or move it to an executive session for more time with Director Brown.

amy k senese @amysenese 33/80

Q: member Johnson is asking about the $60 million in bad debt.
A: The CFO is saying 80 percent of the bad debt is from non-payment from residential customers.

amy k senese @amysenese 34/80

Q: Johnson had requested and is still waiting to receive a plan that addresses everything that DWSD and the Great Lakes Water Authority are doing in District Four, where Jefferson Chalmers is located.

amy k senese @amysenese 35/80

A: Brown found out today, they’ve been awarded a contract with the US Army Corps, $2.5 million on a study to come up with a plan to mitigate flooding in Jefferson Chalmers. This was one of 5 awards and 2 in Michigan.

amy k senese @amysenese 36/80

Brown continued: They’re going to start near Jefferson Chalmers up close to Connors.
There’s also a $350 million state program where they’re going to take storm water off of I-94.

amy k senese @amysenese 37/80

Member Santiago-Romero is concerned about what she’s hearing from small landlords who are being charged at a higher rate if they go over a certain usage rate and they have to charge tenants more.
Q: Is this part of the proposed rate structure?

amy k senese @amysenese 38/80

Santiago-Romero said the costs of this are going to end up on the tenants.
A: Brown said that the landlords should be checking their infrastructure and why they feel they need to charge more.

amy k senese @amysenese 39/80

Debra Pospiech, Chief Administrative Officer and General Counsel said they’ve revised the policy so that households with occupants higher than four have a higher level of usage that’s allowed at the base tier rate. If it’s a leak, they can work with them to repair it.

amy k senese @amysenese 40/80

Q: Santiago-Romero is asking about water main breaks.
A: There was one recent break at Wabash and Michigan, where there’s a pub. It happened on St. Patricks Day. They fixed it the next day. It takes time to figure out who is impacted when there’s a water main break.

amy k senese @amysenese 41/80

Santiago-Romero is making a motion to move the whole budget to an executive session to discuss customer service.
That action has been taken.
The second motion was made to urge DWSD to work with our alert systems for better communication with the public.

amy k senese @amysenese 42/80

Q: Member Young is asking about plans to address preparing for 100 year or 300 year flood?
A: Brown is willing to meet with them to discuss 5 and 10 year plans.

amy k senese @amysenese 43/80

Q: Member Young is asking about what the Lifeline Plan is doing in terms of reducing water shutoffs.
A: Brown is saying there are no water shutoffs happening. They are reaching people. They’re focus now is not shutoffs…

amy k senese @amysenese 44/80

Brown feels like they are reaching people, it costs money to shut people off. He’s not saying they won’t shut off people in the future.
They are asking for $100 million in the state’s budget.

amy k senese @amysenese 45/80

Brown: we are not shutting off residential water customers for non-payment. They are going door to door so they can get the money out of the funds that are available. They have to reach out to each customer to let them know help is available.

amy k senese @amysenese 46/80

Mr. Corely pointed out that the operating budget has been approved by the water commissioners.
This budget has been moved to executive session and they can submit more questions.

amy k senese @amysenese 47/80

Now moving on to the next budget.
The 3:00pm hearing for the Office of the Auditor General. https://t.co/qKBD2j5x9w

amy k senese @amysenese 48/80

There will be a presentation by Laura Goodspeed, deputy Auditor General.
I found the link to the presentation by googling just now. https://detroitmi.gov/sites/detroitmi.localhost/files/2023-03/Office%20of%20the%20Auditor%20General%20FY2024%20Budget%20Hearing%20Presentation.pdf

amy k senese @amysenese 49/80

The Auditor General makes audits of the full financial transactions, performance, and operations of City agencies based on an annual risk-based audit plan prepared by the Auditor General. They also give a full report to the Detroit City Council. https://t.co/6j8hf3U5Hp

amy k senese @amysenese 50/80

They also perform Internal Auditing. https://t.co/V5TX52NMpf

amy k senese @amysenese 51/80

Each agency, department, or entity is assigned a score based on seven metrics: Revenues, Expenditures, number of staff, fund type (general or special), source of the audit request, date of last audit, and emerging issues. They are always auditing. https://t.co/Y8UN4OiGE9

amy k senese @amysenese 52/80

These are audits in progress:
Crio Compliance Fees
Property Tax Assessments Forensic Audit
ARPA Renew Detroit Program https://t.co/Lxtnm0rCPG

amy k senese @amysenese 53/80

A note about the ARPA audits. Audits are typically historic in nature. ARPA audits are being done while these programs are being executed. It may take more time. They plan to audit more ARPA programs.

amy k senese @amysenese 54/80

They expect to have their first report on the Board of Police Commissioners requested by a former council member in Oct. of this year. The scope of that report is July 1st, 2020-June 30th, 2022. https://t.co/c2e9uNkbrR

amy k senese @amysenese 55/80

Upcoming Audits 2023-2024:
–DPD Drug Law Enforcement Fund Scope: July 1, 2020 to June 30, 2023.
–DPD Special Operations (known as the Secret Service Fund) Scope: July 1, 2020-June 30, 2023
–Payroll Audit https://t.co/0t1r6xizVJ

amy k senese @amysenese 56/80

They cannot hire temporary employees. They plan to outsource high-risk ARPA-related performance audit projects. They plan to use ARPA funds previously resolved and set aside for City Council. These funds will be used to audit ARPA funds. https://t.co/wvIDK0ZUNl

amy k senese @amysenese 57/80

The Office of the Auditor General (OAG) is getting ready for its first-ever Peer Review.
It will be an external independent peer review. https://t.co/9vH5kYGz0I

amy k senese @amysenese 58/80

The external, independent peer review will look at all of their work and activity in addition to their audits. https://t.co/GFobWdwZiQ

amy k senese @amysenese 59/80

Here are other OAG activities:
Revenue Estimating Conference
City Council Budget Hearings
Auditor General is the Chairperson of the Towning Rate Commission.
OAG Mandatory Training and Staff Development. https://t.co/rdCdq59X8L

amy k senese @amysenese 60/80

OAG FY24 Mayor’s Proposed Budget: https://t.co/5Bwyaspq5a

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What the OAG does is related to effective governance.
Here are their related goals and Strategic Priorities Related to City Outcomes. https://t.co/pILC1oxbmN

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They are submitting a funding request through the City Council related to supervisory duties and management. This will allow them to have the capacity to handle additional outsource RFPs for the APRA programs. An RFP is a request for proposals. This will also restore overtime. https://t.co/YhbKSJsfxG

amy k senese @amysenese 63/80

The funding request from OAG has been sent to the executive session.
Q: Member Johnson is asking about risk management.
A: Goodspeed is saying they have upgraded their software. All of the agencies in the city are required to fit into 5 categories…

amy k senese @amysenese 64/80

A: They want to look at all the agencies that go into effective governance citywide, not just one department or agency at a time.
Q: Durhal is asking how does the OAG prioritize its audits & investigations?
A: Goodspeed-they come up with a 2-year plan based on the risk score.

amy k senese @amysenese 65/80

OAG provided a packet to City Council with answers to questions from LPD.
Now to public comment. There are 6 callers online.
Cindy Dara is here in person.

amy k senese @amysenese 66/80

Comment #1. Mr. Crowley started off criticizing Pres. Sheffield. She stopped him and asked for respect.
He’s talking about administrative functions, something about publishing notices to the public for funding. He’s pretty upset, Sheffield is ending his comment.

amy k senese @amysenese 67/80

#2: Mr. Davis. On DWSD, the city needs to aggressively pursue the split between water and sewage. He’s saying right now Detroit doesn’t control anything and try to get the split to 50/50. The Great Lakes Water Authority could end up flooding our basements at will…

amy k senese @amysenese 68/80

…They have no control–there needs to be more checks and balances on the water department. Retirees shouldn’t be paying too much for their bills.

amy k senese @amysenese 69/80

#3: Miss Warrick. Residents are upset with Sheffield for not meeting with residents or responding to phone calls and emails. Would like to know if the Inspector General’s office is overseeing the use of ARPA funds…

amy k senese @amysenese 70/80

…thinks the planning process of projects like North End Landing are secretive deals made through handshake agreements.

amy k senese @amysenese 71/80

#4. Miss Vernor: Concerned about residents with disabilities and seniors needing their homes to be accessible. She appreciates what they have now, but they need more help. There is a large population of seniors and residents with disabilities.

amy k senese @amysenese 72/80

#5 Miss Winston. DWSD–Brown is hiring more people, and she’s wondering if anyone is checking stormwater management. Vacant lots cause a rush of water, we need to make sure they are draining properly. She is also asking about contractors and if there are enough trained workers…

amy k senese @amysenese 73/80

…also asking if the Auditor General is looking at pension funds.

amy k senese @amysenese 74/80

#6 We need the auditor general to audit the home repair revitalization funds, and illegal foreclosures, and find the people who lost their homes, “we want you to find those residents and make them whole”…

amy k senese @amysenese 75/80

…we need property tax abatements for residents like those given to the Illich Family. We want Detroit to have more input on the hearings. They need to hear our concerns. We need more time than one minute. Also asked about the Mayor’s secret fund.

amy k senese @amysenese 76/80

#7. Cindy Dara is asking about a 2007 audit in regard to Joe Louis Area and the parking authority. The City used to get a percentage of ticket sales, concessions, and parking, there apparently was an audit in regards to that which was never completed…

amy k senese @amysenese 77/80

…also she doesn’t think the city has the time to audit all of these developments getting tax abatements. Thinks abatements should go to neighborhoods.

amy k senese @amysenese 78/80

The next budget hearing is tomorrow at 10am. This meeting is now adjourned at 4:27pm.

amy k senese @amysenese 79/80

This concludes my coverage of the Detroit City Council Budget Hearings for the Detroit Water and Sewage Department (DWSD) and Office of Auditor General (OAG).

For more meeting coverage, check out http://documenters.org

amy k senese @amysenese 80/80

If you believe anything in these notes is inaccurate, please email us at documenters@outliermedia.com with “Correction Request” in the subject line.
Catch up on more coverage from @DetDocumenters by reading the latest newsletter!
https://mailchi.mp/outliermedia/district-detroit-discussion-interrupts-budget-hearing-schedule?e=b64db45c97

Note-taking by Deandrea White

DWSD needs $100M from state to fund Lifeline Plan for 4 yrs, $12M for Basement Backup; OAG outsourcing ARPA audits.

Agency Information

Detroit City Council

www.detroitmi.gov

See Documenters reporting

The Detroit City Council is the legislative body of Detroit, Michigan, United States. The Council is responsible for the creation of local laws—called ordinances. Additionally they pass resolutions, motions, and the proposed city budget. The full-time council is required to meet every business day for at least 10 months of the year, with at least eight of these meetings occurring at a location besides city hall. The council may convene for special meetings at the call of the mayor or at least four members of council. Areas of responsibility for the Budget, Finance and Audit Committee include, Budget, Finance and the Auditor General.

City Council members are elected on the same cycle as the Mayor and will be elected in 2021. Seven members represent the seven council districts, while two members are elected at-large.

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